what we do
Welcome to FaceTime Skin Clinic
We are a boutique skincare clinic and beauty centre.
Being a local company, we couple the friendliness and warmth of our family business while providing a platinum service in an area we know and love.
Our fabulous FaceTime team are dedicated to providing our clients with honest advice and a memorable experience with every visit. It is important to us that the life of our business (that's you, our clients!) always comes away feeling listened to, looked after and feeling their absolute best.
At FaceTime we are committed to creating outstanding cosmetic results with meticulous attention to detail in a clean and tranquil environment. We are a team of professionals passionate about finding you the best possible solution to have you looking and feeling fabulous.
Our specialty lies in skin, its what we are passionate about. Our clinical focus ensures a total approach to treating and reversing premature skin aging as well as managing problematic skin. We offer a wide scope of facials and skin treatments. These range from corrective peels, dermal skin needling and photodynamic light therapy and span through to pure relaxation facials and deluxe lifting marine rituals. Our unique aesthetic services are more than an indulgence they give fresh, youthful results you can see and feel.
We also give the option for our clients to get more from their skin by providing more advanced procedures such as Lumenis M22 IPL skin rejuvenation, PRP (Platelet Rich Plasma), Appearance Medicine including dermal fillers and Botox® as well as give referrals for minor cosmetic procedures.
Our service menu also includes all classic beauty essentials such as hair removal (waxing and Lumenis IPL), airbrush tanning, natural nail care, relaxation massage and tinting.
We believe that the key to getting the most out of your treatments with us is through education, personal treatment plans and a customised homecare blueprint - fit just for you. What you do at home plays a major role in the results you see further down the track 70% to be exact! This is why we have been highly selective when it comes to the product ranges we have on our shelves. We have taken on board both cosmetic and cosmeceutical skincare brands giving you the best of both worlds. We believe that not one single skincare range alone will give you absolutely everything you need, because your skin is unique. This is why at FaceTime we “pick n mix” from our ranges to form a unique homecare blueprint specifically for your skin and your skin goals.
Visit our brand new, fresh and contemporary clinic today. Book now and let our trained therapists pamper you with sophisticated skin treatments and take you away to another place.
Our team

Mel Gladding
FaceTime Director/Senior Skin Therapist
Mel is an advanced skin dermal therapist/Senior Laser/IPL technician with almost 12 years of experience in the beauty and cosmetic industry. She is regarded as one of the leading skin therapists in Auckland and prides herself in maintaining strong client relationships by consistently offering results driven treatments, educating her clients on how maximise their treatment results at home as well, and assisting them with ways to improve their general health and wellbeing.
Mel believes that education is the key to achieving optimal skin health.
“It’s important to manage stress levels, follow a healthy and balanced diet, stay hydrated and well rested and protect your skin from sun damage and harsh environmental conditions. Beautiful skin, comes from within”.
- Senior Skin therapist
- Laser therapist
- Personalised Skin Care Consultant
- Trained in chemical peels
- Advanced skin knowledge
- Paramedical facialist
Mel is an advanced skin dermal therapist/Senior Laser/IPL technician with almost 12 years of experience in the beauty and cosmetic industry. She is regarded as one of the leading skin therapists in Auckland and prides herself in maintaining strong client relationships by consistently offering results driven treatments, educating her clients on how maximise their treatment results at home as well, and assisting them with ways to improve their general health and wellbeing.
Mel believes that education is the key to achieving optimal skin health.
“It’s important to manage stress levels, follow a healthy and balanced diet, stay hydrated and well rested and protect your skin from sun damage and harsh environmental conditions. Beautiful skin, comes from within”.
- Senior Skin therapist
- Laser therapist
- Personalised Skin Care Consultant
- Trained in chemical peels
- Advanced skin knowledge
- Paramedical facialist

Michael Gladding
Business Manager
Michael joined the FaceTime team in 2016. Prior to this he worked for Barfoot and Thompson in the Real estate market, providing services, sales and advice to many of Auckland's leading investors, delivering excellent results.
Michael's background in Customer service, Management and advertising has placed him perfectly to lead the dedicated team of professionals who work at FaceTime creating exceptional treatment results. With the team vision of creating the ultimate client journey, Michael is always available and interested in our client’s feedback.
Michael joined the FaceTime team in 2016. Prior to this he worked for Barfoot and Thompson in the Real estate market, providing services, sales and advice to many of Auckland's leading investors, delivering excellent results.
Michael's background in Customer service, Management and advertising has placed him perfectly to lead the dedicated team of professionals who work at FaceTime creating exceptional treatment results. With the team vision of creating the ultimate client journey, Michael is always available and interested in our client’s feedback.

Mellissa
Senior Skin Therapist
Mellissa joined the FaceTime team in 2016. She had spent the previous decade as an advanced skin therapist and is now creating a customer focused cohesive team, delivering excellent results. She has been expertly trained in Laser Therapy treatments including Lumenis M22 IPL and Laser Hair Removal. Mellissa enjoys educating her clients on the entire process, ensuring all questions are answered and the client is completely comfortable with the treatment plan, ensuring client satisfaction and optimal results. Mellissa's genuine warmth, aesthetic eye, and attention to detail allow her to deliver fantastic results as a senior skin therapist. Whether it’s treatments that focus on enhancing and creating, or restoring and rejuvenating, Mellissa always ensures wonderful natural results.
She is also trained in Dr Ben Johnson's Osmosis and a Paramedical facialist of DMK. Along with all skin treatments by Medik8 and Thalgo.
- Senior Skin therapist
- Laser therapist
- Personalised Skin Care
- Consultant trained in chemical peels
- Advanced skin knowledge
- Paramedical Facialist
Mellissa joined the FaceTime team in 2016. She had spent the previous decade as an advanced skin therapist and is now creating a customer focused cohesive team, delivering excellent results. She has been expertly trained in Laser Therapy treatments including Lumenis M22 IPL and Laser Hair Removal. Mellissa enjoys educating her clients on the entire process, ensuring all questions are answered and the client is completely comfortable with the treatment plan, ensuring client satisfaction and optimal results. Mellissa's genuine warmth, aesthetic eye, and attention to detail allow her to deliver fantastic results as a senior skin therapist. Whether it’s treatments that focus on enhancing and creating, or restoring and rejuvenating, Mellissa always ensures wonderful natural results.
She is also trained in Dr Ben Johnson's Osmosis and a Paramedical facialist of DMK. Along with all skin treatments by Medik8 and Thalgo.
- Senior Skin therapist
- Laser therapist
- Personalised Skin Care
- Consultant trained in chemical peels
- Advanced skin knowledge
- Paramedical Facialist

Deborah
Senior Skin Therapist
Deborah joins FaceTime with over 12 years’ experience. Deborah performs a wide range of beauty treatments including anti-aging. Originally from France and training/working there as a beauty therapist has taught Deborah an array of treatments which make her the ‘go-to’ for tailored specific procedures.
Deborah is passionate about her work and throughout her career has proven her dedication to achieving amazing results for her clients through her analysis of the root cause, identifying a skin care approach that best suits the client and a tailored plan with the most effective treatments.
- Senior Skin therapist
- Personalised Skin Care Consultant
- Trained in chemical peels
- Laser therapist
- Advanced skin knowledge
- Paramedical facialist
Deborah joins FaceTime with over 12 years’ experience. Deborah performs a wide range of beauty treatments including anti-aging. Originally from France and training/working there as a beauty therapist has taught Deborah an array of treatments which make her the ‘go-to’ for tailored specific procedures.
Deborah is passionate about her work and throughout her career has proven her dedication to achieving amazing results for her clients through her analysis of the root cause, identifying a skin care approach that best suits the client and a tailored plan with the most effective treatments.
- Senior Skin therapist
- Personalised Skin Care Consultant
- Trained in chemical peels
- Laser therapist
- Advanced skin knowledge
- Paramedical facialist

Olivia
Senior Skin Therapist
FaceTime Skin Clinic would like to introduce Olivia. Having worldwide experience providing spa services at the highest level with customer satisfaction at the fore front of her mind, Olivia has a deep love for skin care and working with advanced technologies. With 9 years’ international experience in the industry, she prides herself on exceptional communication skills and the ability to build and sustain meaningful relationships with her clients. Olivia has a continuous eagerness to learn and grow, always looking to develop her skills.
- Senior Skin therapist
- Laser therapist
- Personalised Skin Care
- Consultant trained in chemical peels
- Advanced skin knowledge
FaceTime Skin Clinic would like to introduce Olivia. Having worldwide experience providing spa services at the highest level with customer satisfaction at the fore front of her mind, Olivia has a deep love for skin care and working with advanced technologies. With 9 years’ international experience in the industry, she prides herself on exceptional communication skills and the ability to build and sustain meaningful relationships with her clients. Olivia has a continuous eagerness to learn and grow, always looking to develop her skills.
- Senior Skin therapist
- Laser therapist
- Personalised Skin Care
- Consultant trained in chemical peels
- Advanced skin knowledge

Julia
Senior Skin Therapist
Meet Julia, our new highly qualified Beauty Therapist at FaceTime Milford. Julia has been working in the industry for six years and is consistently investing in her knowledge to further build on her professional skills.
She is motivated, hardworking and able to communicate well with clients from all backgrounds and skin concerns. Julia strives to provide the best service to make clients feel confident within themselves.
Meet Julia, our new highly qualified Beauty Therapist at FaceTime Milford. Julia has been working in the industry for six years and is consistently investing in her knowledge to further build on her professional skills.
She is motivated, hardworking and able to communicate well with clients from all backgrounds and skin concerns. Julia strives to provide the best service to make clients feel confident within themselves.

Jocelyn
Senior Skin Therapist
Meet Jocelyn, FaceTime Milford’s new senior therapist. Jocelyn’s passion in life is skin & helping people. “I love to use my 20+ years of skills and knowledge to coach and inspire both therapists and clients to achieve their very best”.
Jocelyn is highly professional, dedicated, flexible and enthusiastic. She always adds a sprinkling of humour and a smile in all that she does. Book online today or visit Jocelyn in clinic to experience her amazing talents.
- Senior Skin therapist
- Personalised Skin Care
- Consultant trained in chemical peels
- Advanced skin knowledge
Meet Jocelyn, FaceTime Milford’s new senior therapist. Jocelyn’s passion in life is skin & helping people. “I love to use my 20+ years of skills and knowledge to coach and inspire both therapists and clients to achieve their very best”.
Jocelyn is highly professional, dedicated, flexible and enthusiastic. She always adds a sprinkling of humour and a smile in all that she does. Book online today or visit Jocelyn in clinic to experience her amazing talents.
- Senior Skin therapist
- Personalised Skin Care
- Consultant trained in chemical peels
- Advanced skin knowledge

Grace
Junior Skin Therapist
Meet Grace. After experiencing FaceTime as a client for many years and seeing first hand the results that can be achieved, Grace decided that this was indeed the area of work she wanted to pursue. You will see Graces happy face on the reception counter several days a week, all while mastering the art of Beauty Therapy behind the seen. Grace is one to follow over the next year. We expect exciting things ahead.
Meet Grace. After experiencing FaceTime as a client for many years and seeing first hand the results that can be achieved, Grace decided that this was indeed the area of work she wanted to pursue. You will see Graces happy face on the reception counter several days a week, all while mastering the art of Beauty Therapy behind the seen. Grace is one to follow over the next year. We expect exciting things ahead.

Isabelle
Junior Skin Therapist
Isabelle, the latest up and comer at FaceTime.
Izzy is a sociable, positive, friendly young woman who enjoys helping others. Graduating from the School of Elite beauty therapy Izzy for sure will be a hit with any client that experiences her skills.
Izzy has a strong passion for the fashion and beauty industry and enjoys keeping up with current trends and styles going on around the world. You will find Izzy at FaceTime Milford where she will be showcasing her talents and all that she knows.
Isabelle, the latest up and comer at FaceTime.
Izzy is a sociable, positive, friendly young woman who enjoys helping others. Graduating from the School of Elite beauty therapy Izzy for sure will be a hit with any client that experiences her skills.
Izzy has a strong passion for the fashion and beauty industry and enjoys keeping up with current trends and styles going on around the world. You will find Izzy at FaceTime Milford where she will be showcasing her talents and all that she knows.

Pyper Lodewyks
Junior Skin Therapist
Pyper is a confident, hard working and determined beauty therapist with a passion for working with skin. She enjoys taking clients on a skin journey that shows long lasting achievable results.
Pyper's philosophy aligns with FaceTimes. Providing a warm and comfortable environment while offering personalised effective treatments for all clients.
Outside of work you will find Pyper on the Soccer Fields. She enjoys being part of a team, and working simultaneously to help one another achieve a common goal.
Pyper is a confident, hard working and determined beauty therapist with a passion for working with skin. She enjoys taking clients on a skin journey that shows long lasting achievable results.
Pyper's philosophy aligns with FaceTimes. Providing a warm and comfortable environment while offering personalised effective treatments for all clients.
Outside of work you will find Pyper on the Soccer Fields. She enjoys being part of a team, and working simultaneously to help one another achieve a common goal.

SOPHIE
Clinic Coordinator
Sophie joins FaceTime as a qualified beauty therapist but with a extended passion for management and organisation making her the ideal candidate for Clinic Coordinator of Mairangi Bay. Sophie believes
the beauty Industry makes a huge difference to other people's lives and is an essential place in terms of its relaxing and therapeutic qualities and its ability to enhance a client’s sense of calm, well-being and self confidence. Sophie’s skills in time management, communication, organisation and attention to detail with high accuracy is an essential and important part of this role.
Sophie joins FaceTime as a qualified beauty therapist but with a extended passion for management and organisation making her the ideal candidate for Clinic Coordinator of Mairangi Bay. Sophie believes
the beauty Industry makes a huge difference to other people's lives and is an essential place in terms of its relaxing and therapeutic qualities and its ability to enhance a client’s sense of calm, well-being and self confidence. Sophie’s skills in time management, communication, organisation and attention to detail with high accuracy is an essential and important part of this role.

NANNETTE
Clinic Coordinator
Nannette's training and management experience is reflective of her professional and caring manner. This coupled with her extensive experience in customer service, (previous brand ambassador for Air New Zealand) makes Nannette the perfect coordinator for FaceTime. She believes in a bespoke approach to skin health which perfectly compliments the FaceTime values.
Nannette's training and management experience is reflective of her professional and caring manner. This coupled with her extensive experience in customer service, (previous brand ambassador for Air New Zealand) makes Nannette the perfect coordinator for FaceTime. She believes in a bespoke approach to skin health which perfectly compliments the FaceTime values.

Michaela
Administrative Assistant
Michaela is full of energy and always ready to help, her willingness to learn and genuine interest in the skin industry is what attracted us to her. She currently studies event management and business at Auckland Uni. Over the coming years I'm sure Michaela will be helping out with FaceTime events and running them like a pro!! We can’t wait!!
Michaela is full of energy and always ready to help, her willingness to learn and genuine interest in the skin industry is what attracted us to her. She currently studies event management and business at Auckland Uni. Over the coming years I'm sure Michaela will be helping out with FaceTime events and running them like a pro!! We can’t wait!!

LEAH
Design and Marketing
Leah is our in-house graphic designer specialising in brand identity. She helps to build positive experiences and create engagement at every point of contact. Leah prides herself on developing solutions that are beautiful and on par with the visions and values of FaceTime Skin Clinic.
Leah is our in-house graphic designer specialising in brand identity. She helps to build positive experiences and create engagement at every point of contact. Leah prides herself on developing solutions that are beautiful and on par with the visions and values of FaceTime Skin Clinic.

TANIA
Cosmetic Injectable Nurse
Tania is an independent cosmetic injectable nurse with 10 years’ experience, offering botulinum toxin (Botox), dermal fillers and plasma rich protein (PRP).
Whether you're no stranger to the world of appearance medicine or wanting to investigate what it has to offer, Tania will guide you through a free non-obligatory consultation. Tania prides herself on working closely with her clients to achieve a natural and fresh faced result.
Tania is an independent cosmetic injectable nurse with 10 years’ experience, offering botulinum toxin (Botox), dermal fillers and plasma rich protein (PRP).
Whether you're no stranger to the world of appearance medicine or wanting to investigate what it has to offer, Tania will guide you through a free non-obligatory consultation. Tania prides herself on working closely with her clients to achieve a natural and fresh faced result.